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CONVENIO

COOKIES

Cookies are information recorded by an http/https server on the hard drive of your computer or mobile device to identify you. Our cookies do not contain confidential information, but simply a number that allows Convenio to identify you and suggest content that may interest you, making your visit more enjoyable and user-friendly. Most browsers automatically accept cookies.

When you visit our website, we set up our own cookies (called internal cookies) as well as third-party cookies on your browser or device. Some of these cookies are automatically deleted at the end of your browsing session, while others may remain on your device for a period of up to 24 months or until you delete them. The text below explains why we use these cookies on our website.

 

Essential Cookies

We use "essential" type cookies to ensure the proper functioning of our website. These cookies are necessary for basic functions such as navigating our site's pages and accessing secure areas. It is not possible to disable the use of these cookies.

 

Preference Cookies

We use "preference" cookies to identify you on subsequent visits to our website, while preserving your preferences and agreements. In particular, we use a persistent cookie to record basic information about you, such as your recent searches or your preferred language. This allows us to maintain a history of your interactions, such as past conversations.

 

Analytical Cookies

We use analytical cookies to produce aggregated statistical data related to the traffic and behavior of visitors on our website. Convenio uses Google Analytics to obtain essential information such as the number of visitors, the busiest times of the day, the duration and frequency of visits, the pages viewed, and the search terms used. Google Analytics helps us better understand how users interact with our website. The collected data also includes elements such as your IP address, geographic location, information about your browser, identifiers of your devices, as well as the sites you have visited before and after ours.

 

Advertising Cookies

Advertising cookies play an important role in allowing us to offer you advertisements tailored to your preferences and interests. They also help us limit the frequency with which the same advertisement is presented to you, evaluate the effectiveness of our advertising campaigns and content, analyze the traffic generated by emails to improve our offer, understand the customer purchase journey, and finally, offer a personalized experience.

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It is possible to manage the use of cookies on the Convenio website by clicking here.

You have the option to install a browser extension to disable Google Analytics, which will prevent the Google Analytics JavaScript code (ga.js, analytics.js, and dc.js) from sharing information about your visits with Google Analytics. For more information on Google's privacy policy, please visit Google's "Privacy Policy and Terms of Service" page.

 

We adhere to the interest-based advertising principles of the Digital Advertising Alliance and the Digital Advertising Alliance of Canada by providing you with more information, transparency, and control regarding our digital marketing practices.

PROTECTION OF YOUR PERSONAL DATA 

Convenio retains personal data for a reasonable period, whether to allow adequate access to websites, fully respond to your requests, achieve the objectives set out, or comply with legal provisions, depending on the longest period.

Only the concerned staff members have access to the data when it is necessary to perform their tasks related to the services and in accordance with the objectives stated in this privacy policy, subject to the following.

 

We never share your personal data with third parties outside of Convenio without your consent, except in the following cases, and only if these third parties have implemented appropriate security guarantees to ensure at least the same level of security as ours:

 

  • Our suppliers, who have been selected to perform certain functions on our behalf, such as data processing and storage, service quality analysis, tracking and management of applications and the recruitment process, are subject to security measures. We ensure that these third parties only have access to the information strictly necessary to perform the agreed services. Moreover, they can only use your information within the framework of the objectives we have defined, and they must comply with personal data protection standards in accordance with current laws, thus guaranteeing a level of security and protection equivalent to that described in our privacy policy;

  • Agents, service providers, and consultants will be contractually obliged to use the personal information provided to them only for the purpose of providing specific services. They also commit to maintaining confidentiality in accordance with this policy and to returning or destroying personal information at the end of the business relationship. Any violation or attempted violation of these confidentiality obligations, when these actors are under the responsibility of agents, service providers, and consultants, must also be reported to Convenio.

 

We observe strict security measures regarding the archiving and disclosure of the information you have transmitted to us, to prevent any unauthorized access. As a result, we may ask you to prove your identity again before delivering confidential information or modifying it at your request.

TRANSMISSION OF YOUR DETAILS TO THIRD PARTIES

Guaranteeing the utmost confidentiality, Convenio commits not to disclose or market any information about you to third parties, except under legal constraint (such as testimony in court, interrogation, document request, subpoena, civil investigation request, or other similar procedure following an order from a competent court, or to comply with applicable conditions imposed by a government body or other regulatory authority, or other legal obligations).

COMMUNICATE WITH THE PERSONAL INFORMATION PROTECTION OFFICER

This policy outlines our procedures for collecting and processing your personal data. We have included details on how we preserve your privacy as well as your rights regarding your personal data. Adviso reserves the right to modify its privacy policy at any time. In this case, it will notify all concerned parties.

 

At any time, you can view, modify, or request the removal of all your confidential data. Do not hesitate to contact our data protection officer.

 

Send your email to the Personal Information Protection Officer: info@convenio.ca

CONVENIO

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Your privacy is important to us.

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Every day, we help businesses identify and value the data that truly matters to bring value to their customers. Like them, we also use cookies and other trackers to capture data that we sometimes share with our partners to:

  • Better understand our audience

  • Generate ideas to improve our website and offer a better experience to our users

  • Provide personalized advertising and content

  • Measure the effectiveness of our marketing campaigns

 

Some cookies are strictly necessary for technical purposes and are therefore exempt from consent. Others are not mandatory, and if you agree to give us your consent, please be aware that you can withdraw it at any time.

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LEGAL DISCLAIMER

TERMS OF USE

This Convenio site is provided as a service to visitors. Convenio reserves the right to modify, add, or remove any information or element of this site at any time and for any reason."

COPYRIGHTS AND RIGHTS

All texts, logos, concepts, graphics, images, sounds, information, documents, and others (hereinafter referred to as 'elements') on the site, as well as the selection, arrangement, and display of them, remain the exclusive property of Convenio and/or its clients and suppliers and are protected by Copyright Law.

 

Convenio hereby authorizes you to view, copy, download, and print documents that are available on this site on the express condition that these documents are used only for personal, non-commercial purposes; that they are not modified or redistributed; and that any copyright, trademark, service mark, or other proprietary notice is reproduced as it appears in these documents.

 

Anyone wishing to obtain permission to use elements protected by Law, service marks, or trademarks must make a mandatory request.

Privacy Policy

Convenio will make every effort to provide valid information on this website, but cannot guarantee that the materials provided are error-free, up-to-date, accurate, or complete. Any material provided on this site is "as is." In this regard, Convenio disclaims any warranty, express or implied, in relation to it.

 

Under no circumstances will Convenio, its affiliates, its directors, its employees, its agents, its vendors, or its suppliers be liable, directly or indirectly, for any direct, indirect, consequential, deterrent, special, or other damages: loss of data, income or profits; loss or damage to property or claims of third parties arising from or in connection with the use of this website and its content or any other website accessible by hyperlink.

DISCLAIMER

THIRD PARTY WEBSITE LINKS

As a service to visitors, and only in this capacity, Convenio may provide hyperlinks to other websites. Since these hyperlinks are not under its control, Convenio cannot be held responsible for the content of any website linked to its own by a hyperlink. The inclusion of hyperlinks on its own site in no way constitutes any form of endorsement of the content of these sites.

COMMUNICATION TO VISITORS

Any comments, feedback, information, or materials submitted to Convenio, through this website or in connection with it, will be considered non-confidential. By submitting comments, feedback, information, or materials to Convenio, you acknowledge that Convenio is free to use the content of any such communication, without any restriction and without any obligation of compensation on its part. Convenio does not accept any unsolicited ideas, work, or materials. Under these circumstances, you acknowledge that you are solely responsible for any risk incurred regarding the use that might be made of any idea, work, or material thus distributed by you.

 

Convenio is committed to protecting your personal data and privacy. We use the information you provide us only to fulfill your requests and communicate with you. The personal and confidential data that you entrust to us, by defining your profile and requesting content on our site, are exclusively intended to facilitate your visit, deliver the requested content, and communicate with you.

Email messages may contain privileged or confidential information. If you are not the intended recipient of a communication, or if you receive one in error, please notify the sender and destroy the message without copying or disclosing its contents.

EMAIL CONFIDENTIALITY NOTICE

To deliver the requested content (documents, newsletters, etc.) and to constantly improve it, we need some information about you. Your name and phone number are necessary to contact you in case of a delivery problem with the requested content and also for promotional purposes by Convenio only. Your email address is essential for the delivery of content on this site and for promotional purposes if your explicit permission has been granted to us. We keep this information to allow you to reuse it, without time limitation, to request content on our site. We also use these data to improve the presentation and organization of convenio.ca, mainly your company and your industry, to inspire us for the creation of new content or for the personalization of it. If you no longer wish to receive our newsletter or our promotions and information, you can simply unsubscribe by clicking on the link provided for this purpose in the monthly sending.

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